Terms & Conditions
By booking your service you are agreeing to the terms and conditions of this contract.
Deposits
To confirm your service and slot a deposit must be paid beforehand. The deposit is dependent on the service required.
Deposits are non-refundable, however will be deducted from the total payable once the service is completed.
Photos
Current photos of the interior and/or exterior are required to provide you with a personalised quote.
Please take photos of the area/s that need more attention.
All photos must be clear to prevent additional charges on the day of service.
Appointment Cancellations
If a scheduled service is cancelled, your deposit will not be refunded. However, if you reschedule the appointment (within a reasonable timeframe determined by ACAMADI Valeting & Detailing Services, you will not need to pay another deposit.
Appointment timings
Your service will have an approximate time. Before the service starts, you will be asked what part of the car is more important to you, for example exterior or interior.
I prefer not to leave until the car is at a standard representative of the ACAMADI quality, however timescales are important; so if it needs a lot more attention, you will be notified whether it can be done and if there are additional charges.
Payment
Payment for your service can be paid in advance.
Payment must be paid once the service is complete, on the day. If you require an invoice, feel free to ask and you will receive an invoice for your service.
If payment is not made within a the timescale agreed, then a charge of £10 will be added to the invoice.
Further charges are applicable.
Cancellations
If you cancel your appointment on the day, a cancellation fee of £60 (minimum) is applicable. If your deposit is more than the cancellation fee, this will replace the cancellation fee (as stated above, deposits are non-refundable).
Social media & Website
Please inform us if you would not like your vehicle to be on social media or www.ACAMADI.co.uk
Road Risk
ACAMADI Valeting & Detailing Services representatives can move your vehicle with our insurance, however, you may be asked to move the vehicle/s to keep the timings given for the service if you are present.
We are not liable for any pre-existing issues with the vehicle, as stated in the inspection before the service commences. Any pre-existing issues must be declared before booking the service and before the service commences.
The ACAMADI Valeting & Detailing Services representative reserves the right to cancel the service if the pre-existing issue has not been declared or will risk their safety; if it cannot be resolved before the service commences.
Health & Safety
Representatives of ACAMADI Valeting & Detailing Services are expected to keep the area safe for themselves, our clients and third parties, so we do have a standard or working as well as liability insurance.
So we may ask to have the area of work made safe by you, our client, before work begins. If you have anything in the vehicle that may harm the ACAMADI Valeting & Detailing Services representative, please remove this from the vehicle before the service begins.
This also applies to health issues such as used tissues or any toxic chemicals or instrumentation.
The ACAMADI Valeting & Detailing Services representative reserves the right to cancel the service if their safety is at risk, if it cannot be resolved before the service commences.
Respect
ACAMADI Valeting & Detailing services is driven by perfection, not only in the quality of work, but also in the way that we work. In turn, we expect to be treated with respect. If anyone representing ACAMADI Valeting & Detailing Services is verbally or physically abused by any client, we reserve the right to terminate the service there and then.
This will also result in your custom being refused in the future.